Who does what in the team
I recently mentioned that Emma has returned from maternity leave and, previously, that Hilary had joined the team. We had a team meeting on Tuesday to discuss the responsibilities of each person.
We agreed that Emma would be the lead officer (LO) for non-advanced awards (such as NPAs), Hilary for SVQs and CBQs, and Helen for advanced awards (such as HNDs). This diagram summarises who does what. You might want to download and print it for future reference. Please contact the appropriate LO to ensure that your query is dealt with quickly.
We also agreed to use a new generic mailbox for the team. Please write to computing@sqa.org.uk when you have a general query. So, if you know who you should contact then contact that person directly; if you’re not sure, or have a general query, please use the new mailbox.
We also discussed other things at the meeting, which will form the basis of future blog posts. The intention, as always, is to improve the service that we provide to centres.
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